PROJECT MANAGER - TRADE RELATIONS

The Purpose Driven Career Objectives of a Client Services / Account Management at KMC:

Using industry best practices for project management, the Project Manager – Trade Relations plans, directs, and coordinates projects and programs for the Trade Relations department to ensure that project objectives are accomplished within prescribed time frames. The position is responsible for ensuring project goals and requirements are met within schedule, budget & scope, and are successfully completed. This is a cross-functional role responsible for working across business units to continuously improve services related to Trade Relations and pharmacy rebate management.

To apply for Client Services / Account Management, you are excellent at:

• Initiation
  • Defines project objectives/goals; determines the scope of each project as well as the project charter.
  • Coordinates with key project personnel for requirements, technical analysis, design, and documentation of solutions to meet business requirements and drive problem resolution.

• Planning/Development
  • Develops and coordinates the project plan by identifying project deliverables, milestones, scheduling, and required tasks.
  • Working with stakeholders and Resource Management, determines staffing requirements and allotment of available resources to each project phase.
  • Works with assigned project staff and/or clients to gather and document project requirements. Communicates with project team to outline work plan, assign duties, responsibilities, and scope of authority.
  • Ensures that all responsibilities are clearly communicated, from requirements gathering to working with cross functional departments to execute on the project plan.

• Production/Execution
  • Facilitates regular project status meetings to assess progress versus milestones and identify areas of potential concern in adequate time in order to mitigate risk. Tracks projects and issues closely, fosters collaboration from both the business and technology groups and leads issue resolution 
    meetings during projects.
  • Manages risks throughout the project by identifying, communicating, tracking, and mitigating. Meets with project personnel to provide technical advice and to resolve problems. Ensures all follow-up action items are owned and closed out by the relevant owners

• Monitors/Controls
  • Manages and monitors project status by establishing a regular meeting schedule with project teams. Directs and coordinates activities of project personnel to ensure project progress is on schedule and outstanding items or issues are successfully resolved.
  • Creates and communicates regular status reports for management, clients, and the project team. Provides formal and ad-hoc updates to management as required. Prepares project status reports and keeps clients and others informed of project status and related issues.
  • Ensures completeness of all project documentation throughout the project lifecycle and for obtaining appropriate approvals at each phase of the project.
  • Participates in reviewing, monitoring, and gaining appropriate approvals for project documentation throughout the project lifecycle including Vision and Scope, Project Charter, Business Requirements, and Technical Specifications. Ensures completeness of all project documentation 
    throughout the project lifecycle and for obtaining appropriate approvals at each phase of the project.
  • Monitors and manages project constraints including scope, cost, timeline, resources, and risks.

• Closing
  
  • Assumes responsibility for delivery by ensuring all components of the project are successfully completed (including lessons learned documentation).
  • Coordinates and interfaces with other departments for project transition.

• Other
  
  • Strong emphasis on strategic thinking as it relates to the management of assigned projects and ongoing use of the solution.
  • Communicates well with technical and business stakeholders.
  • Builds and maintains good working relationships with team members, vendors and other departments involved in projects.

Your Success Profile includes:

• Qualifications
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential 
    functions.

• Education and/or Experience

  • Bachelor's degree (or equivalent combination of education and experience) along with at least 5 years’ experience with Project Management using industry best practices for project methodology. Must have experience in all phases of project management lifecycle. Prior experience in PBM, pharmaceutical or 
    managed health care industry a plus. Prior experience in Trade Relations and Pharmacy Rebate Programs a plus.

• Computer Skills

  • Proficient with Microsoft Office (Word/Excel/PowerPoint), MS Outlook and MS Project. Must be proficient with Project Scheduling Software and MS Visio.
  • Certificates, Licenses, RegistrationsNone required; PMP certification is highly desired Other Skills and Abilities 
  • Must have good negotiation skills, well-developed facilitation and collaboration skills
  • Proven leader and team player
  • Strong client management skills
  • Ability to work in a matrix management organization
  • Driven and committed to overcome obstacles and deliver the project on time
  • Delivery-focused, yet flexible and creative when called upon

• Reasoning Ability
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only 
  • Limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, 
    or schedule form.
• Mathematical Skills
  • Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Language Skills
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to author reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and 
  objectives; Supports everyone's efforts to succeed.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Work Environment
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate