NOC SYSTEMS ENGINEER 1

The Purpose Driven Career Objectives of a Network /System / Database Administration at KMC:

 The Systems Engineer I coordinate and facilitate onsite support to any systems related concerns and issues.  They are responsible of maintaining the systems availability and reliability.   

To apply for Network /System / Database Administration, you are excellent at:

• Acknowledge assigned service requests, incidents or queries via Service Desk according to SLA.  
• Provide Level 1 & 2 Technical support (Physical & Configuration Support)  
• Respond and own until resolution of hardware or software problems  
• Systems implementations and troubleshooting  
• Document Method of Procedures for Maintenance of Hardware and Software initiatives.  
• Assist OSS to perform duties as assigned . 
• Interface with Network Operations Center (NOC) and Service Desk (SD) during Critical Events and Outages  

Your Success Profile includes:

• At least 2-3 years experienced in handling Systems and Servers.  
• Previous experience working with physical servers - troubleshooting, physical repair. 
• Systems & Servers standards and/or related degree with internship.  
• Set up administrative passwords and directory permissions 
• Install and maintain anti-virus, firewall and security. 
• Provide hardware and software engineering support for I.T client / server applications. 
• Intervene in situations which require an immediate response such as external virus or malware threats. 
• Select systems, or build them from scratch, along with configuring and integrating them appropriately. 
• Schedule routine maintenance tasks on assigned servers, to ensure that downtime is eradicated.