NOC NETWORK ENGINEER 1

The Purpose Driven Career Objectives of a Network /System / Database Administration at KMC:

As an Onsite Support Network Technician at KMC Solutions, you will be responsible for providing technical support to ensure the smooth operation of IT infrastructure in our flexible office spaces, coworking environments, and private office locations. This is an entry-level role designed for individuals who are passionate about IT and eager to learn in a dynamic environment. You will work closely with the IT team to resolve network and hardware issues, assist clients, and maintain system performance.

To apply for Network /System / Database Administration, you are excellent at:

• Provide technical support for network connectivity issues in KMC’s flexible office spaces and coworking areas.
• Troubleshoot and resolve issues related to hardware, software, and networking equipment.
• Assist in setting up and configuring routers, switches, and other network devices.
• Monitor network performance and coordinate with the IT team to address any anomalies.
• Perform routine maintenance on IT infrastructure including servers, workstations, and networking hardware.
• Respond to technical support requests from tenants and office users, ensuring timely resolution.
• Document support activities and resolutions in the ticketing system.
• Support the setup and configuration of office spaces to meet client-specific IT needs.
• Assist in implementing IT policies and procedures, ensuring compliance with ISO standards followed by KMC Solutions.

Your Success Profile includes:

• Associate degree or technical certification in Information Technology, Computer Science, or a related field.
• Basic understanding of network technologies (LAN, WAN, DHCP, DNS).
• Familiarity with troubleshooting hardware (desktops, laptops, printers) and software issues.
• Customer-oriented approach and ability to work in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Ability to work under supervision and independently when required.