JUNIOR ACCOUNT MANAGER – CONTENT

The Purpose Driven Career Objectives of a Client Services / Account Management at KMC:

The Content Account Coordinator will manage day-to-day interactions with clients, serving as the primary point of contact for assigned accounts. This includes ensuring all client requests are properly documented and communicated to the Content team, monitoring project progress, and providing regular updates to clients. The coordinator will be responsible for maintaining accurate records, tracking project timelines, and ensuring deliverables meet brand guidelines and client expectations.

Working closely with both internal teams and clients, the role requires fostering positive relationships to ensure seamless operations. The Content Account Coordinator will also handle client queries during the night shift, escalate issues when necessary, and assist with administrative tasks related to account management. This position offers hands-on experience in account coordination and content management within a fast-paced, collaborative environment.

To apply for Client Services / Account Management, you are excellent at:

• Serve as the primary point of contact for assigned accounts, ensuring clear communication and timely updates.
• Collaborate with the Content team to manage client requests, ensuring briefs are properly documented and tasks are executed efficiently.
• Monitor project progress and follow up with internal teams to meet deadlines and deliverables.
• Assist in preparing reports and documentation for client presentations and status updates.
• Support the team in ensuring that all deliverables meet brand guidelines and client expectations.
• Handle day-to-day administrative tasks related to account management, including maintaining accurate records and tracking project timelines.
• Address client queries during the night shift and escalate issues to senior team members when needed.
• Foster positive relationships with clients and internal teams to ensure smooth operations.

Your Success Profile includes:

• Strong organizational and multitasking skills, with an ability to manage multiple projects simultaneously.
• Excellent verbal and written communication skills in English.
• Proficiency in Microsoft Office and Google Workspace tools.
• High attention to detail and a focus on accuracy in all tasks.
• Ability to work efficiently under pressure and meet tight deadlines.
• Collaborative mindset with a proactive approach to problem-solving.
• Willingness to work in-office during the night shift.