CLIENT SERVICES SPECIALIST I

The Purpose Driven Career Objectives of a Admin / Reception at KMC:

To apply for Admin / Reception, you are excellent at:

GENERAL SERVICES

·         Point person / Representative in the workplace.

·         Conference room reservations

·         Reporting and coordinating any workplace issues and ensuring job completion.

·         Providing administrative support to members

·         Providing unmatched customer experience

·         Building strong relationships with members

·         Enforcing company policies and procedures, and safety and health regulations and standards

GENERAL ADMIN

·         Attending ticket requests within SLA

·         Offering and serving refreshments to the Client

·         Assists and does simple troubleshooting IT concerns like wifi connection, borrow of LAN/ HDMI

·         Coordinating with the vendor for any Client request below 20K

·         Following operational processes and procedures

·         Enforcing house rules and security policy

·         Providing value-add support to assigned clients which may include but not limited to logistics monitoring and asset monitoring and management

GENERAL OFFICE MAINTENANCE / FACILITIES MANAGEMENT

·         Maintaining Office Show-readiness, cleanliness and maintenance

·         Conducting random facilities walkthroughs to report current and urgent issues, and handling foreseen issues and members’ needs

·         Coordinating with Customer Experience Lead for any facilities/Building issues

Your Success Profile includes:

·         Enthusiastic, Outgoing, responsible, motivated, dedicated, detail-oriented, and driven personality.

·         Superb verbal and written communication skills

·         has a high attention to detail, a fast learner

·         Excellent interpersonal skills

·         Extraordinary multitasking skills

·         Good time management skills

·         Capable of working under minimal supervision

·         Ability to present well to high-level clients – local and foreign

·         Ability to deliver services with the highest standards

·         Willing to work on a shifting schedule

·         Willing to be assigned to other KMC sites